Frequently Asked Questions
You have questions? We have some answers!
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Questions We Often Encounter
We are committed to providing our clients with personal attention, direct solutions and support wherever possible.
- Can you move an item for me?
- Can I ship or drop off a hoist or trolley to you for repairs?
- I dropped my remote and it’s not working. Can you fix it?
Unfortunately, we do not provide this service. We do not have mobile cranes on hand.
Yes, you can. Contact us to let us know what to expect and drop it off or ship the item prepaid. We can conduct a quick inspection and give you a quote for the repairs.
Most likely. We will need some information, but most remotes and pendants are repairable.
important note
Wonder How It Works?
We provide our clients with a one-stop solution to their material handling needs.
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Consultation and Design
Having an idea of what you want is the first step. From that point that we can help narrow down what is possible and what will work best for you.
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Quotation
Once the crane design(s) specifications are known we provide you with a detailed quote through your e-mail (paper is available upon request).
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Ordering & Shipment
As soon as you have accepted the quote our office team starts placing the various orders for parts.
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Installation & Testing
Our technicians will arrive on the specified date to conduct the installation.
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Training
Upon completion of the installation our technicians will go over the controls and operation of the system with the personnel of your choice.
